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Terms and conditions

Conditions of use

In using The AQA Bookshop website, you are responsible for maintaining the confidentiality of your account and password and for preventing unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that your password is kept confidential and secure.

Please ensure that the details you provide us with are correct and inform us immediately of any changes to the information you provided when creating your account.

The AQA Bookshop reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion.


Your privacy

  • The AQA Bookshop and Heath Books respect your privacy and will NOT pass on to anyone else any personal details you have submitted to us.
  • You will only ever be contacted by us if you have contacted us first with regard to an order, publication query or product information request.
  • The AQA Bookshop and Heath Books DO NOT have access to or store any customers’ personal financial details.



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We regret we are only accepting school and college orders currently.
We are handling an unprecedented number of orders, at a time when supply is constrained by Covid regulations.
We will get orders to you as quickly as possible, but this means 10-14 days, at the moment, rather than the faster times you are used to. Thank you for your understanding.